Shipping and Delivery

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

FREE SHIPPING?

We are always thinking about our customers, so having that in mind we are offering FREE shipping on all orders paid by Paypal.

HOW DO YOU SHIP PACKAGES?

Many of our products ship directly from manufacturers. When ordering different items, you may receive several packages instead of one consolidated package.

DO YOU SHIP WORLDWIDE?

Yes. We provide shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

WHAT ABOUT CUSTOMS?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

HOW LONG DOES SHIPPING TAKE?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-18 Business days
Canada, Europe 20-40 Business days
Australia, New Zealand 20-40 Business days
Mexico, Central America, South America, Africa, Asia and other 30-60 Business days

*This doesn’t include our 2-5 day processing time.

DO YOU PROVIDE TRACKING INFORMATION?

Yes, you will receive an email once your order ships that contains your tracking information.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us at toolmall@gmail.com and we will do our best to help you out.